Sometimes life throws you a curveball—and your move doesn’t go as planned. Maybe your new job fell through, your home closing got delayed, or you simply decided to stay put in Orlando. The question is: can you cancel your move without losing your deposit?
At A Mother’s Touch Movers, the answer is refreshingly fair.
While many moving companies have rigid cancellation policies buried in the fine print, A Mother’s Touch Movers takes a different approach—one rooted in empathy, transparency, and flexibility. They understand that even the best-laid plans can change. That’s why they offer customer-first policies that don’t penalize you when life happens.
Led in Orlando by Douglas Irvine, a seasoned professional with a background in healthcare and medical sales, the team brings a people-first mentality to every move. Douglas knows how stressful relocations can be—and he’s built a local crew committed to compassion, communication, and helping customers feel at ease, even when plans shift.
Whether you need to reschedule, cancel, or just take a beat to figure things out, A Mother’s Touch Movers offers:
Clear cancellation and refund policies
Friendly support from real people (not automated emails)
A reasonable window to make changes without fees
They also provide full-service moving across Orlando and beyond, including residential and commercial relocations, packing services, same-day moves, and special care for seniors.